1. How should I place an order?
The order process is simple:
Step 1:Choose Your Product.
Step 3:Click “Choose” to select the size required.
Step 5: Submit your Order by clicking on “Check Out” icon.
Please ensure you check the all the selected items and delivery cost required.
Note: If you have yet to register as our customer, you may register once your have click on the “Check Out” icon.
Step 7: Your will receive notification once you have made payment to us.
Step 2:Read the Product Information.
Step 4:Click “Add to Cart” to place your order.
Step 6: Once you have ensure all the details are correct, please click on “Place Order Now” icon.
You will then have your “Order Number.”
Make payment and send the payment details to firstname.lastname@example.org
Step 8:Receive your item.
2. What if I need more information about the product?
You may reach us via any of the following channel to get more information about the product:
- Email at email@example.com
- SMS or WhatsApp at 019-3077777 or 012-2078076
3. Is there any other channel to send in my order if I do not want to submit via Motherly Love Website?
Yes. You may SMS or WhatsApp us at 019-3077777 / 012-2078076 to place your order. However, please include the following information in your message to us:
- Your Full Name : Susan Tan Li Li
- Mailing Address : No. 133, Jalan 222/1, Taman Bahagia, 46000 P.J
- Product Name : Bunny T-Shirt Baby – Yellow , Red Diaper Backpack
- Quantity : 1, 1
- Total Cost (Unit Cost + Delivery Cost) : RM150.00
- Your Bank Name and Your Account Number : Maybank, 000123456789
4. How can I make payment for the order placed:
You may make payment to us via online funds transfer or bank in payment method. You may pay to:
- Name: Motherly Love Enterprise
- Bank: CIMB Bank
- Account Number: 8007844968
After making the payment, please send us a screenshot/scanned copy of your proof of payment for us to process your order. You can send the proof of payment by EITHER ONE of the following ways:
- email to firstname.lastname@example.org
- whatsapp at 019-3077777 / 012-2078076
Once payment done, you will received a “Payment Received Notification” from us. We will send an email, SMS or WhatsApp to you on your payment received depends on the channel you use to send in your order.
Note: Please make your payment within 3 days from the order placed.
5. Is the unit price stated inclusive of delivery charges?
No. The unit price stated does not include the delivery charges. You may refer to the delivery charges stated.
|Up to 1 kg||RM7.50|
|Every Additional 1 Kg||RM1.50|
|Up to 1 kg||RM15.50|
|Every Additional 1 Kg||RM15.50|
Therefore, you shall include the delivery charges while making the payment to us.